Review Highlights
“The continental breakfast was thoughtfully done, and I appreciate the English muffins from Model Bakery.” in 3 reviews
“This was my first time staying at a real BnB and The George did not disappoint.” in 2 reviews
“Chefs eggs Benedict was to die for and well appreciative after a solid day of wine tasting the day before!” in 3 reviews
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Overall rating
37 reviews
5 stars
4 stars
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1 star
- 100217243Sep 24, 2023
Absolute perfection! The room, the staff, the food - 100% class! We will be back as soon as we possibly can!
Thank you!Helpful 1Thanks 0Love this 1Oh no 0 - Mark M.Chicago, IL419080Sep 27, 2023
Truly wonderful experience. Tracy was an excellent host.
The room was fantastic and the morning breakfast was incredible. The team made us feel at home and it's such a beautiful place-- easy walk to restaurants and shopping.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Bradley T.
Sep 27, 2023
Thank you for your wonderful review. Tracy really wanted you to stay longer!
The team enjoyed meeting you both and hope to host you again soon. Congratulations on your escape from Alcatraz! ;-). Cheers! Bradley - Dirk D.Schenectady, NY01417Aug 14, 2023
This place is beautiful. It's a converted mansion, and it feels like staying in a really nice, cozy house. There are several common areas, inside and outside. Breakfast is amazing, and the staff is super nice. Short walking distance from downtown.
My bed was extremely soft, which is not great for my back, but if I go back I'll ask if they have a room with a firmer mattress.
Yelp shuffled the order of my photos :(Helpful 1Thanks 0Love this 0Oh no 0 - Sam K.TX, TX04511Feb 10, 2022
Great experience.
Location, property and service level were all fantastic.
Located a short walk from downtown and has easy parking. Walked to dinner/drinks and back home after. Super safe area.
The building renovation is stunning. It's clear from the choices made that the owner cares about the building. I can only imagine how much work went into it.
The service level really made our trip. All staff were welcoming and helpful. The chef does an excellent job with breakfast which was a great way to start each day.
Will be returning. Easy decision.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Bradley T.
Feb 11, 2022
Thank you so much for staying with us! The staff reads all the reviews and loved that you appreciated everything! We hope to see you soon .... :-)
- Stefani P.San Francisco, CA822217Apr 17, 2023
It's so luxurious! The best Boutique Luxury Hotel in Napa. Walking distance to downtown. I loved my stay and the beauty. I slept like baby to wake up refreshed and ready for a beautiful day in Napa Valley!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Bradley T.
Apr 18, 2023
Stefani, we are so happy you enjoyed your stay at The George and looking forward to see you again!
- Itsme G.Fremont, CA015Apr 4, 2023
Loved spending time here for my 50th birthday. I asked some friends to go with me and they were scared because of the age of the place. They asked me if it was haunted. Now im scared to go back.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Bradley T.
Apr 5, 2023
Glad you enjoyed your stay with us and can confirm it is not haunted, lol!
The building is completing new on the inside and once you come through the front doors nothing about The George gives a haunting impression. I guess Victorians can look haunted from the outside?! ... it is fun to fantasize.
Hopefully we will see you back soon with your friends! - Stephanie D.Glendale, AZ0171Jul 24, 2023
I'm not even sure where to start but everything about the George is pure class and luxury. We won't be able to stay anywhere else without wishing we were at the George instead. From the moment we walked in the front door and were warmly greeted with champagne and hors d'oeuvres, we felt welcomed and taken care of by the staff. Our room on the third floor felt so private and had every luxury that we could have wanted--the most comfortable bed, a gorgeous seating area by the window, a wet bar with wine fridge, and heated floors. Breakfast each morning was outstanding with great coffee and mimosas. There was a different spread of hot and cold breakfast dishes each day we were there. My husband and I follow a gluten free/plant based lifestyle and were served the most beautiful, delicious breakfasts by the chef. We were very impressed and appreciative for the dietary accommodations.
Staying at the George was an experience all on its own--set in a gorgeous neighborhood just walking distance to a great farmers market, Oxbow Public Market, shops, and dining. I thought visiting a few wineries around Napa would be the best part of our trip but staying at The George was by far my favorite. I can't wait to come back. Thanks again to the wonderful staff at The George, you are what makes this place so special.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Bradley T.
Aug 17, 2023
We are so happy to hear you enjoyed everything! We hope to see you back very soon. Thank you so much for your review.
- Bonnie G.Long Beach, CA1153254Jan 5, 2022
We were looking forward to our stay at the George, based on the pictures and reviews. The house is gorgeous both inside and out, and the rooms are comfortable and well appointed. The heated bathroom floors were the highlight for us!
Hence, we thought we won the jackpot upon learning, via voicemail a few days prior to our arrival, that due to a group booking, they would have to upgrade to a suite on the 3rd floor. "Fabulous!", I exclaimed to my husband, as I relayed the message. I was, however, mildly concerned when, upon returning the call to reconfirm, that they cited "minimizing noise" as the reason for doing so.
Turns out that the group that overlapped with our trip was here for a work retreat. They were up very early so we heard alarm clocks, slamming doors and showers starting before dawn. And throughout the night, there were all sorts of other disturbances, from plumbing to heating, that were not the soothing white kind that encourage sleep. Case in point: I woke up three times alone last night. In fact, I did not sleep through the night any of the nights during our stay (as someone who has enviable sleeping habits for someone my age.)
Do I think the George has potential to offer a great option for folks and do I think others had a five-star experience? Absolutely. But would I stay here again if another group were? Definitely not. The group came for business--lucky for them!--but we did not (in fact, this was supposed to be a quiet, relaxing vacation). So, you can imagine the dynamics of staying in a place where all the other rooms are occupied by people who know each other and whose reasons for staying are diametrically opposed to yours. Further, we didn't have the same access to the shared spaces (the sitting room in front of the fireplace, for example) and, as a result, did not experience the same "at home-ness" they did. I understand that staff would focus their energies on the group's needs, but we felt slightly overlooked.
For the record, I'm not blaming anyone, including The George staff nor the other guests, but perhaps this is a teachable moment for everyone.Helpful 4Thanks 0Love this 2Oh no 0Business owner information
Bradley T.
Jan 7, 2022
Hi Bonnie,
Thank you so much for your review and we appreciate your feedback! As 4 is a great review we strive for 5's and we are super bummed you did not have a 5 star stay. We are so happy you loved the design, the cozy amenities, and yes, heated bathroom floors .. to die for.
You are correct that the other guests were a group (occupying 6 or our 9 rooms - and a total of 7 guests) and they did conduct some business meetings in our common areas. Because of this we pro-actively contact you in advance and explained the group situation and generously upgrade you to a suite. The upgrade was two room classes above what you originally booked and is a fabulous space. Room 301, is one of our largest suites, has a sitting area, wet bar, vaulted ceilings, skylight, and is located on the 3rd floor which was the furthest from where the meetings were held. Our staff did put a lot of thought into the decision to upgrade your reservation and how to accommodate you for the best possible stay while the group was onsite. Obviously, we are a small inn and have to balance how we manage our business and the guest experience ... as you can imagine it can be a juggling act.
You stayed with us for 3 nights and in reviewing this with the staff you never mentioned any of this during your stay while interacting with our team. We really wish you did because if we had known this (alarms going off and doors slamming) we would have definitely let the other group know. Our inn is very intimate and collaborative so this could have been remedied.
A few other things you mentioned in your review:
Sound/Noise: As a historic mansion sound proofing is not so easy and our property (as most Inn's) are not of traditional hotel (construction). We disclose this many times throughout the pre-booking process (details page on our website), booking process (pop up notification before we accept credit card payment), and post booking process (confirmation/Introduction email). Also, as a room amenity we have ear plugs just in case someone needs them, since everyone has different sensitivities and expectations. We do our best to be clear.
Some take aways for us: plumbing and heating disturbances - we will have a staff member contact you to see if we can get more information. Maybe something needs to be adjusted with maintenance or it may be normal (not sure but we will look into this). Group bookings using common areas: We are building out a cool "speakeasy like" space in the basement that will be used as a lounge/meeting space so this should help resolve in the future.
I am glad to hear that you would stay with us again because we really want to see you back! The staff said you were very nice and wonderful guest. From the bottom of our hearts, we apologize and had we know during your stay we would have done what we could to fix it as it was happening.
Next time you stay, please mention you were a past guests, and we will try to turn the 4 to a 5.
Best,
Bradley, Guest Services - Jessica B.San Jose, CA4312258Jan 23, 2022
We stayed here after Christmas and it beyond met our expectations. I'd always wanted to stay at a B&B but was nervous about the social/intimate setting while trying to enjoy our time on vacay. Well! The George was the best of all worlds- a warm welcome, space to relax, great breakfast and midnight snacks. Gosh I don't know what those little peanut butter bars were they put out at night but they were amazing.
I was also concerned about the noise factor but it was totally fine. There was nothing to worry about. We just made sure to be mindful of everyone's experience and it was great.
Can't wait to be back again!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Bradley T.
Jan 24, 2022
Jessica, thank you so much for your review! We get so excited when we hear this type of feedback and could not be happier that you enjoyed The George. We can't wait to see you again!
- Singh R.CA, CA021Nov 8, 2021
If you're in Napa for a weekend - stay here! you won't regret it :)
Stayed here earlier in the year to celebrate a bachelorette, and we were well taken care of. The host was SO nice, welcoming and accommodating (I believe her name is Malia). We were pretty much offered mimosas around the clock, which was nice, considering NO other hotels/resorts in Napa were offering any extra perks!
Anyway, the place is beautiful, clean, and upgraded. The outdoor patio area is very well kept and cute. ALSO, there is a personal chef there each morning to make you breakfast... anything you want :)
This place is worth every penny. Other places in Napa are overpriced and all you get is a room. at The George, its all that + more.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Inn S.
Nov 9, 2021
Dear Singh,
Wow! High-Five!! Thanks for taking the time to leave us a PERFECT RATING!!! I am happy to hear that you had a great time with us. I hope you had a chance to enjoy all of the amenities that we offer at the hotel. It feels great to hear that you loved the location and all the outdoor amenities. I will convey your comments to Malia; she will be overwhelmed for sure. We are so happy we were able to provide you with a memorable stay. We'd love to host you again on your next visit to Napa!
Thanks again for staying at The George and being our loyal customer.
Kind Regards,
The George Management
P.S. Remember to book your stay directly at thegeorgenapa.com; you will find the lowest rates online.
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